The recent IT outage caused by a software update to Windows programs pushed out by cyber-security firm Crowdstrike caused one of the largest global IT outages ever seen.
The IT Outage hit the aviation sector hard. As a result of the Outage, over 5,000 worldwide scheduled flights were cancelled and thousands more delayed causing travel chaos across airport terminals globally.

As a result of the IT Outage, passengers of commercial flights lost their ability to depart from their destination on time, or in 5,000 cases, at all. For those who value certainty with travel should perhaps now expand their horizon and consider the art of private jet charter.
Departure Certainty
One of the dominant advantages of private jet charter over commercial flight is the departure certainty.
Unlike scheduled commercial flights, private jet charter offers more flexibility with departure slots and can be easily adapted in the event of an IT Outage.
By chartering with Lux Jets as your charter broker (rather than directly with an operator) in the event that an operator is affected by the Outage, Lux Jets can find immediate alternative solutions to ensure that you depart without further interruption - something which is not possible when flying commercial.
For those who are adamant that private jet charter is disproportionately expensive compared to commercial flight, read our article on the true cost of private jet charter -v- commercial flights here:
To add to this, explore our empty leg flights whereby a pre-determined route is offered for jet charter at up to 80% off of the bespoke charter cost
Comfort
Resulting from the IT Outage, thousands of passengers queued for hours awaiting an update on their delayed or cancelled commercial flight. The unforeseen crash led to passengers sacrificing their comfort at the airport to understand whether or not their flight would depart.
With private jet charter, passengers enjoy private airport lounges (FBOs) set aside from the main terminal building and only accessible for privately chartered flights. Soft sofas, equipped bar and immediate support, the FBOs offer a tranquil and discrete place to relax whilst any unforeseen interruptions are dealt with by us as your charter broker.
VIP treatment - fully included within your private jet charter offer.

Security
When a flight is cancelled or delayed, passengers are anxious to understand what this means for their financial security and payment of that particular flight.
Commercial flight operators process complaints, refund request and general enquiries on mass and through a central detached department, often only accessibly by a passenger though frantic Google searches to locate the call centre's contact number. All in the while that the commercial flight operator remains in receipt of your money, despite the flight not having been completed.
With private jet charter, and in particular when appointing a private jet broker, we ensure that your funds that have been transferred to the operator are returned promptly and securely. Our relationship with the operator ensures that in the event of an unforeseen intervention which does affect the chartered flight, whilst we arrange an alternative aircraft for departure, your funds remain traceable and returnable without the need for you to become involved and stressed as a result.
Conclusion
Whilst we accept that private jet charter is a more costly alternative to commercial flight, the benefits of private jet charter really come to the surface in such unforeseen events as the IT Outage.
Chartering a private jet isn't solely about the upgrade to the in-transit cabin experience of an exclusive jet, chartering a jet advances the overall comfort and security of the journey, pre and post departure.
A private jet charterer has the assurance that their comfort, security and privacy are always protected, regardless if an unforeseen event causing disruption to the chartered flight occurs or not.
If it does, the right people are on immediate dispatch to resolve the problem with as little interference to the charterer as possible. This includes the departure time, the charterers finances and the charterers overall comfort.
For those that travel business class or first class, take a moment to consider how you were affected by the IT Outage, or how you could have been, and what such an event would have caused you to suffer.
Next time, book private jet charter with Lux Jets and have the peace of mind that your departure, security and comfort is always an assured certainty.

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